OpalSpan documentation

OpalSpan lets people and organizations delegate work on devices to AI agents: provide intent and authority, let Mech or your external assistant investigate, configure, deploy software, maintain, administer or support compatible devices, then review the result. This can involve your own machines, organizational or customer fleets, and servers/VMs you are authorized to manage—not only repair or support tickets. Available tools, target permissions and the particular task set the limits. Windows/Linux are supported; macOS is a technical preview.

Start with getting started. Choose browser Mech or an assistant-operated Agent CLI. Installation is separate for Windows, Linux and Mac preview.

Device access, Rescue, explicit diagnostics, customers, Cases and reviewed drafts, Automations/health, API, troubleshooting and release applicability describe distinct contracts.

A feature's availability does not give local consent, device access, spending or sending authority. Ready IT ApS is the seller; current agreements are selected by the published agreement navigation, not copied into this guide.

Processing, suppliers and international access explains hosted Mech versus your external assistant, current supplier flows, bug-report attachment access and the limits of EU hosting. It supplements processing information without rewriting accepted agreements.